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Consumer Policy

This page is owned and operated by https://www.elishacare.com/.

At the time of visiting our website and/or purchasing a product, the person must agree to these consumer policies, including any subsequent corrections or possible changes. These consumer policies apply to all users of the website www.elishacare.com, whether they are clients, distributors, or collaborators of merchandise and/or content.

In case there is any doubt about these Terms and Conditions, comments, or complaints about our website, please contact us at info@elishacare.com

Discount Codes

Only one code is valid per order and it must be entered correctly in the section indicated at the end of the purchase process, which will result in a direct reduction of the total amount. Discount codes are not retroactive, so once the order has been processed they can no longer be applied afterward if they have been forgotten.

If an offer requires a minimum purchase cost, it always excludes shipping costs, VAT, samples, and trial-size products.

Gift with Purchase

This type of gift will be automatically added to the shopping cart once the requirements have been met and cannot be used in conjunction with any other offer, they are not exchanged or the amount of the same is not returned in any case. If you do not agree to the conditions of a promotion, please do not participate in it.

Return or cancel an order that includes any type of promotion

When one of several products subject to a monetary reduction is returned, the same amount that was paid including the discount will be returned. If the promotion included a gift with purchase, it must be returned along with the unwanted items. Product returns and/or exchanges may be subject to shipping and/or administrative costs.

Promotions are subject to a time limit, outside of which they are invalid for all purposes. No promotion can be used in conjunction with any other current offer.

Purchase with us
The contract

The contract between https://www.elishacare.com/ and the client is valid from the moment of shipment and is subject to the laws of current legislation.

It is essential to have received the payment of the total amount of the purchase as a condition that the order is accepted. Once the amount has been received, we will send you a confirmation email to the address that you have provided in the purchase process. This confirmation email does not imply acceptance of your order, it only assumes that your order has been processed. Acceptance of an order is included in the shipping confirmation. We reserve the right to deny an order at any time without any liability on our part.

Intellectual Property

All rights, including intellectual property as well as the content of the https://www.elishacare.com/ online store (texts, illustrations, photographs, brands, images, editorial content) are the exclusive property of https://www.elishacare.com/. Any partial or total reproduction of any of these contents by any procedure and in any medium is subject to the prior and express authorization of https://www.elishacare.com/. It is not allowed to modify, distribute or repost any of the contents of our website under any pretext.

Our website has been carefully prepared to ensure that all the information contained in it, especially concerning product prices, is correct and that the descriptions fit perfectly with the product sheet. In any case, orders will only be accepted if no error has been made when publishing this information. We reserve the right to correct or cancel an order in which a content error has occurred. The dimensions and weight referring to each product are estimates for which we have no responsibility.

Information

The information and list of ingredients related to the products on our website should not be construed as advice or personal recommendations for a product or ingredient. If you have any questions about the use of any product, please do not hesitate to contact us, consult the instructions regarding the product in question, or consult your doctor.

Ingredients

The list of ingredients and specifications of many products change periodically and therefore we make constant changes on our website. In no case should such modifications be accepted as the standard concerning said products.

Liability

We are not responsible for any information contained in the https://www.elishacare.com/ online store and the user makes use of it under his / her responsibility. Nor are we responsible for any type of direct, indirect, or circumstantial damage as well as the inability to use the information contained. We reserve the right to change or modify the content of our website at any time but we have no responsibility for updating such information. It is the responsibility of each user to verify the changes made periodically.

Sending information

At the time of purchasing https://www.elishacare.com/, the user must register with their email address. This address will become part of our digital file and may be used to send newsletters, offers, or periodic notifications. By registering on our registration page when making a purchase, the user automatically accepts to be part of our digital file and receives notifications electronically.

Computer damage

At https://www.elishacare.com/ we take all kinds of precautions so that our website is free of viruses or computer defects. In any case, we do not guarantee that the use of our website or any other that can be accessed through ours will not cause any computer damage. It is the ultimate responsibility of the user to ensure that they use the appropriate device to access our website. We are not responsible for any computer loss or damage incurred with the use of our website.

Availability

All orders are subject to availability. If the ordered items are not available in stock, we will call you or write you an email (if you provide it) when the product / s become available again. You can wait until the products are available or cancel your order.

Errors in the order

You have the right to make any type of modification until the moment you press the “make the purchase” button. If you have made a mistake and ordered the wrong product, please email us at info@elishacare.com and we will correct the mistake. If the order has already been sent, you will have to pay the shipping and return costs. For more information, see the returns section.

Prices

All orders will be made in INR. Any reference to another currency is only indicative. The price of each product will be indicated on our website and although they may vary, the price that was valid at the time of ordering will always be kept for you. All prices indicated include GST for orders in India Union and those referring to each country outside India, which you will be responsible for. Shipping prices are not included in the price of the products and you will be informed of them before finalizing the order and finalizing the purchase process. We reserve the right to change our prices at any time and without notice.

Payment terms

All payments made at https://www.elishacare.com/ are guaranteed as a 100% secure purchase and are made through the payment gateway. Payment can be made by debit/credit card through the “Secure Socket Layer” that immediately encrypts the bank details transmitted over the internet. https://www.elishacare.com/ accepts American Express, Maestro cards as well as any Visa and MasterCard that are registered in the secure payment system Verified by Visa.

You can also pay with PayPal, which allows you to pay without the need to enter financial data and encrypts confidential data automatically.

We will proceed to charge the debit/credit card that you provided us as soon as we receive your order except in the case of knowing that the products will not be available in the next 30 days from the initial date. We do not accept any responsibility for the delay of the order if you have not provided us with the correct payment details. If it is not possible to charge the credit card that you provided us with the total amount of the order, we will proceed to cancel the operation and/or any other activity. This does not affect any of your other rights as a consumer.

We reserve the right to reject any order as well as limit or cancel certain amounts per person, per order, or postal address. This includes orders placed with the same credit card and/or those with the same customer account or with the same postal address. In the case of having to cancel or modify an order, we will try to communicate it to you using the telephone or email that you provided us at the time of placing the order. We reserve the right to limit or cancel orders that, in our opinion, are made by third-party vendors or distributors.

You are aware that your data (this does NOT include your bank details) may be transferred in an encrypted form to meet the technical needs of different devices.

The information of your bank details will always be used, solely and exclusively in an encrypted form.

Legal Note

https://www.elishacare.com/ reserves the right to change these Consumer Policy at any time without prior notice.